A lot of pixels have been illuminated over whether AI is good or bad. These are not those.
This is how we, at Ente, think about AI.
This is about Ente's "Human First" approach.
There is no Singularity
A cult has formed around an entirely baseless speculation that AI will achieve singularity. Read Superintelligence: The idea that eats smart people if you need convincing.
Current AI tools (LLMs specifically) are just Markov chains. Just Markov chains can be very powerful, yes, and we have barely begun to explore their possibilities. But Markov chains will not replace humans. If you feel so, you need to stop devaluing yourself and have more confidence in the soul that you have been given. And if you don't believe in souls, look into your mother's eyes.
Some day AI will move beyond Markov chains, and unlock new levels. That day is not today. And just like the AI winter that lasted between 1980 and 2012, there is no telling when (or if) that will happen.
AI is useful as an assistant
Both machine learning models and LLMs can do useful things. Our customers love how Ente can automatically recognize all the photos of their parents, or find all photos with the "seaside sunset", or group all photos of the birthday party they threw for their child.
It doesn't end there, we are continuously adding more and more such AI driven features. These are features that take away drugery, and add joy to the life of people who are using Ente.
Whereever there is a possibility to use AI (ML, LLM, whatever) to enhance the quality of life of people who use Ente, we will do it. And if that technology doesn't exist yet, we will invent it.
AI is not a replacement for humans
We are, fully, incontrovertibly, Team Human. No matter what an AI tool can do, no matter how intelligent it becomes, it cannot replace our parents, our children, our friends, our coworkers, and the countless other people who we are thankful to.
Not everyone thinks that way though. For one, silicon valley doesn't think so, and their greed knows no bounds. They're pushing this entirely false narrative that AI will replace humans. We'd not agree with the premise even if it were true, but what is ridiculous here is that the premise is false — current AI tools are nowhere close to being "human".
The narrative is being pushed only to convenience the greedy few. It allows them to downsize their staff, justify lack of human support, and generally devalue human life and spread a feeling of incapacitation - both within their staff and their customers.
Ente will use the latest technology, and soon start inventing new technology, and AI is just another one of those technologies. But technology will be used only to empower the human, not take control away from them.
As a short mnemonic, we internally refer to this as the "Human First approach to AI".