What happens if I forget my password?
You can reset your password with your recovery key.
If you lose both your password and your recovery key, you will not be able to decrypt your data.
Frequently asked questions
Other topics
Features
- How does the backup work?
- Will ente automatically sync and backup in the background?
- How can I securely share photos and videos stored in ente?
- Can I collaborate with other people using ente?
- Can I hide photos in ente?
- How can I free up my phone's storage space with ente?
- Can the ente desktop app automatically sync in the background?
- How do I remove duplicates?
Migration
Subscription
- Does ente have Family Plans?
- Does ente offer discounts to students?
- What payment methods does ente support?
- Does ente accept crypto payments?
- Does ente store my card details?
- What happens if I exceed my storage limit?
- What happens when my subscription expires?
- Can I pay with PayPal?
- What happens when I upgrade my plan?
- Is there an x GB plan?
- Is there a forever-free plan?