Frequently asked questions

What happens when I upgrade my plan?

Your new plan will go into effect immediately, and you only have to pay the difference. We will adjust your remaining pro-rated balance on the old plan when invoicing you for the new plan.

For example, if you are half way through the year on the 100 GB yearly plan, and upgrade to the 500 GB yearly plan, then

  • The new 500 GB yearly plan will go into effect immediately.

  • But we will reduce the charges for the first year by subtracting the remaining half year balance of the 100 GB yearly plan that you'd already paid.

The same applies to monthly plans.