Frequently asked questions

From Apple Photos

Apple has documented step-by-step instructions on how you can download your photos and videos from Apple Photos.

Please follow the steps outlined in this document to do so.

Once you've downloaded all your data, simply drag and drop the downloaded folders into and grab a cup of coffee (or a good night's sleep, depending on the size of your library) while we handle the rest.

Note: In case your uploads get interrupted, just drag and drop the folders into the same albums again, and we will ignore already backed up files and upload just the rest.

If you run into any issues during this migration, please reach out to [email protected] and we will be happy to help you!